Refund policy

We want every Little Tada gift to land well. If something isn't right, you have 30 days from delivery to request a return.

How to start a return

Email hello@littletada.com with your order number and the item you'd like to return. We'll reply with the return address and next steps. Please contact us before sending anything back: packages sent without a return request can't be processed.

Return conditions

Items must be unused and in their original condition and packaging, with all parts and accessories.
Return shipping is paid by the customer. We recommend a tracked service, since we can't be responsible for returns lost in transit.
Original shipping charges are not refundable.

Items we can't accept for return

Items that have been used, washed or damaged after delivery
Toothbrushes and other personal-care items once opened, for hygiene reasons
Opened consumables, such as bubble solution
Coloring blankets that have been colored in
Items missing parts, accessories or original packaging
Return requests made more than 30 days after delivery

Damaged, defective or wrong items

If your order arrives damaged or defective, or you received the wrong item, email us within 14 days of delivery with your order number and a photo. We'll send a replacement or give you a full refund, at no cost to you. You won't need to pay for return shipping.

Refunds

Once we receive and check your return, we'll email you to confirm. Approved refunds go back to your original payment method within 5–10 business days. Your bank may take a few extra days to post it.